Account Manager
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Job Summary
Building strong relationships with healthcare clients, the full-time Account Manager will guide them through their workflow on a vendor-neutral VMS, drive feature adoption, and develop strategic account plans while working remotely or from various locations.
Key responsibilities
- Act as a consultative partner, educating clients on using Locumsmart to solve business challenges
- Identify expansion opportunities within current clients and coordinate with internal teams to meet client needs
- Track client satisfaction, retention, and revenue growth while leading business reviews tied to client goals
Required qualifications
- Exceptional client-facing and consultative skills
- Strategic thinking with experience in building and executing client plans
- Strong understanding of the locum tenens and healthcare industry
- Proven account management or customer success experience
- Bachelor's degree in business or a related field, or equivalent experience
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