Account Manager
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Job Summary
Managing day-to-day client relationships, the full-time Account Manager will serve as the primary point of contact for onboarding, retention, and upsells, ensuring seamless communication and operational excellence while working remotely from Colorado, Florida, Massachusetts, Minnesota, Ohio, Pennsylvania, or Texas.
Key responsibilities
- Lead all internal and external communication with clients, ensuring timely follow-through on action items
- Proactively manage campaign health by monitoring progress, flagging risks, and coordinating with relevant teams
- Prepare for client onboarding by reviewing documentation and leading kickoff calls to set clear expectations
Required qualifications
- 2-4 years of account management experience in the digital marketing industry
- Bachelor's degree or equivalent experience required
- Advanced knowledge of digital advertising concepts and platforms, including Google Ads and Meta Ads
- Experience with CRMs (Salesforce) and reporting dashboards
- Strong organizational skills and ability to manage multiple ongoing projects
Complete Job Description
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