Account Manager
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Job Summary
Managing day-to-day client relationships, the full-time Account Manager will serve as the primary point of contact for onboarding, retention, and upselling while ensuring seamless communication and operational excellence in a remote capacity for candidates residing in CO, FL, MA, MN, OH, PA, or TX.
Key responsibilities:
- Lead all client communication and meetings, ensuring timely follow-through on action items
- Monitor client sentiment and proactively manage campaign health to mitigate retention risks
- Coordinate onboarding processes and deliver essential assets for successful project kickoffs
Required qualifications:
- 2-4 years of account management experience in the digital marketing industry
- Bachelor's degree or equivalent experience required
- Advanced knowledge of digital advertising concepts and platforms, including Google Ads and Meta Ads
- Prior experience with CRMs (Salesforce) and project management tools
- Proficiency in Google Analytics and Microsoft Suite applications
Complete Job Description
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