Account Manager
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Job Summary
Managing a portfolio of dealership accounts, the full-time Account Manager will onboard new clients, drive engagement through structured training, and leverage data insights to enhance customer success in a remote environment.
Key responsibilities
- Execute the full onboarding sequence for new accounts and manage ongoing engagement based on performance tiers
- Log all customer interactions in the CRM and report on portfolio KPIs to track growth and performance
- Coach and train dealership staff remotely to improve account performance and increase GMV
Required qualifications
- 2+ years of experience in account management, customer success, or inside sales with a portfolio of 75 or more accounts
- Experience in automotive retail or fixed operations, with familiarity in dealership software or consumer financing preferred
- Proven track record of growing revenue within an existing book of business
- Proficiency in Salesforce or a comparable CRM, along with Microsoft Office skills
- Ability to work independently in a remote, fast-paced environment
Complete Job Description
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