Account Manager
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Job Summary
Managing a portfolio of mid-market and enterprise accounts, the remote Account Manager will drive renewals, identify expansion opportunities, and build strong customer relationships while owning the full commercial strategy.
Key responsibilities
- Own the commercial strategy for account renewals, expansions, and churn mitigation
- Drive customer growth by identifying new use cases and articulating ROI
- Maintain accurate forecasting and strong CRM hygiene for renewal and expansion pipelines
Required qualifications
- 3+ years in Account Management, Sales, or a related SaaS commercial role with direct revenue ownership (5+ years preferred)
- Experience managing $5m ARR, primarily in the mid-market space
- Proven ability to grow customer spend through genuine expansion and value articulation
- Comfortable with data analysis, including tracking health scores and building dashboards
- Strong communication skills with both technical and non-technical stakeholders
Complete Job Description
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