Account Manager
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Job Summary
To drive retention and expansion for a significant portfolio, the remote Account Manager will manage 150-200 accounts representing $2M-$3M in Annual Recurring Revenue, focusing on renewals, cross-sells, and strategic growth initiatives.
Key responsibilities
- Manage the entire commercial lifecycle of a portfolio, including renewals, cross-sells, and up-sells
- Analyze account performance to forecast churn risks and identify expansion opportunities, executing proactive growth plans
- Navigate complex contract negotiations and hold customers accountable to their agreements and terms
Required qualifications
- 3+ years of experience in Account Management or Customer Success with a commercial quota in a B2B SaaS environment
- Proven experience in handling complex contract negotiations and driving customer renewals
- Strategic mindset with a history of identifying churn risks and executing expansion plans
- Strong collaboration skills to work effectively with cross-functional teams
- Results-driven with a focus on metrics and revenue targets
Complete Job Description
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