Account Manager
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Job Summary
Managing a portfolio of existing customers, the full-time Account Manager will drive net revenue retention through renewals, expansions, and upsell activities while maintaining strong relationships and coordinating resources remotely.
Key responsibilities
- Serve as the primary commercial owner and point of contact for assigned customer accounts, leading regular check-ins and strategic business reviews
- Own revenue outcomes across renewals and expansions, identifying and closing growth opportunities within the existing customer base
- Maintain accurate opportunity, pipeline, and forecast data in Salesforce while managing opportunities from identification through close
Required qualifications
- Bachelor's degree and 2-4 years of experience in account management, sales, or customer success
- Strong knowledge of consultative and value-based selling practices
- Understanding of account planning, opportunity management, and forecasting
- Working knowledge of SaaS or technology-enabled products
- Experience using CRM and sales enablement tools for managing customer relationships
Complete Job Description
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