Account Manager, Business Information

Job Summary

To support the growth of the Business Information sector, the full-time Account Manager will develop existing client relationships, ensure contract renewals, and provide training to users while working remotely in a hybrid position.

Key responsibilities

• Manage and develop relationships with existing Business Information customers to meet revenue targets
• Ensure proper training for BI users and identify upselling opportunities to limit churn rates
• Collaborate with Sales and Marketing departments to relay customer feedback on BI products and maintain the CRM system

Required qualifications

• Minimum of 7 years of experience in a sales development role, preferably in the Business Information market
• Master's degree; a degree in Business or Finance is desirable
• Fluency in both French and English for customer interactions
• Proven ability to work autonomously in a fast-paced global environment
• In-depth knowledge of contract structures and current economic climate impacts