Account Manager, College Sales
Job Summary
Owning the relationship for a portfolio of accounts, the full-time remote Account Manager, College Sales will build trust with faculty and stakeholders, proactively manage account health, and coordinate with internal teams to enhance customer engagement and satisfaction.
Key responsibilities
- Build and maintain relationships with faculty and decision-makers to understand their curriculum and priorities
- Track account health, identify renewal risks, and collaborate with Sales to explore growth opportunities
- Share customer feedback and insights with internal teams to inform account strategies and improve service delivery
Required qualifications
- Bachelor's degree
- 3+ years of experience in account management, customer success, sales, or a related customer-facing role
- Proven ability to manage multiple stakeholder relationships simultaneously
- Experience using data and customer insights to guide business decisions
- Strong organizational and time-management skills
Complete Job Description
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