Account Manager, Florida
Job Summary
Managing customer relationships, the full-time Account Manager, Florida will ensure a seamless customer journey through onboarding, installation, and account reviews while promoting products and providing ongoing sales support in a fully remote environment.
Key Responsibilities
- Coordinate with internal teams to ensure consistent service and customer activations
- Manage order entry and assist customers with billing inquiries and service needs
- Conduct proactive account reviews and develop plans to enhance customer satisfaction
Required Qualifications
- Minimum of five years of related experience
- Proficient in CRM tools such as Salesforce, Zoho, or HubSpot
- Experience with I-COMS billing system preferred
- Proficient in Microsoft Office, including Excel and PowerPoint
- Cable or telecommunications background preferred
Complete Job Description
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