Account Manager - Germany
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Job Summary
Managing a portfolio of accounts, the full-time Account Manager - Germany will own the renewals process, execute upsell opportunities, and collaborate with internal teams to enhance customer satisfaction in a fully remote capacity.
Key responsibilities
- Own the renewals process and collaborate with internal resources to develop comprehensive strategies for renewals
- Develop and execute negotiation strategies for medium and large account renewals to maximize contract value
- Identify cross-sell and upsell opportunities while maintaining relationships with clients to ensure retention
Required qualifications
- Native German and fluent in English
- A minimum of 3+ years of relevant SaaS work experience
- Strong business acumen with the ability to analyze data to address customer situations
- Excellent communication and presentation skills
- Knowledge of market research and negotiating principles
Complete Job Description
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