Account Manager, Health and Wellness

Job Summary

Driving expansion growth within the customer base, the full-time Account Manager, Health and Wellness will foster strong client relationships, identify upselling opportunities, and ensure customer satisfaction while working remotely.

Key responsibilities

• Develop and maintain relationships with key stakeholders to understand their business goals and challenges
• Create and execute strategic account plans to identify growth opportunities and drive expansion
• Proactively manage contract renewals and collaborate with the Customer Success team to ensure effective solution adoption

Required qualifications

• Bachelor's degree in Business, Marketing, Technology, or a related field preferred
• 3+ years of experience in software sales, preferably within the SMB and mid-market segments
• Strong understanding of sales processes and techniques for upselling and cross-selling
• Exceptional organizational and time management skills with the ability to manage multiple accounts
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools