Account Manager, Healthcare RCM
Job Summary
Supporting healthcare organizations in adopting AI solutions, the full-time Account Manager, Healthcare RCM will manage a portfolio of accounts remotely, focusing on onboarding, performance monitoring, and ensuring customer success with SuperDial's AI voice agents across revenue cycle workflows.
Key responsibilities
- Own day-to-day account management and lead recurring customer meetings
- Drive onboarding, adoption, and workflow performance of SuperDial's AI voice agents
- Monitor customer health and RCM outcomes, addressing risks and identifying opportunities for expansion
Required qualifications
- 3+ years of experience in Customer Success, Account Management, or healthcare operations
- Fluency in healthcare workflows related to revenue cycle management, including claims and payer follow-up
- Strong technical aptitude and ability to discuss integrations and product behavior with technical teams
- Curiosity about AI, automation, and voice agents in healthcare settings
- Proven ability to analyze data to assess customer health and workflow performance
Complete Job Description
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