Account Performance Manager

Job Summary

Overseeing and developing client revenue of $1-$2 million annually, the full-time Account Performance Manager will manage account performance, produce AR reports, and drive results while working in a hybrid remote environment.

Key Responsibilities

• Serve as the subject matter expert for assigned client accounts, providing high-level training and mentorship to team members
• Analyze AR reports and data to identify trends, maximize efficiency, and recommend recovery plans for client accounts
• Manage account performance by driving productivity targets and acting as a resource for the A/R team on billing policies and claims resolution

Required Qualifications

• At least 3 years of experience in accounts receivable, with a minimum of 1 year in an AR 2 position
• 3+ years of A/R and claims experience in the healthcare industry
• Intermediate knowledge of Medicare, Medicaid, and private insurance requirements and procedures
• Proficiency in Microsoft Office Suite and familiarity with RCM practice management systems
• Understanding of HIPAA, HITECH, and patient confidentiality policies