Account Strategist

Job Summary

Driving retention and account growth, the full-time salaried Account Strategist will manage a portfolio of core clients, ensuring satisfaction and identifying opportunities for expansion in a remote environment.

Key responsibilities

• Manage and grow client accounts, ensuring satisfaction and retention
• Act as a trusted advisor by aligning client goals with product capabilities
• Analyze account health metrics to implement proactive retention strategies

Required qualifications

• 1-3 years of experience in account management or a growth-oriented client-facing role
• Demonstrated ability to grow or retain client accounts
• High-level knowledge of G-Suite products and familiarity with CRM tools
• Organized and detail-oriented with the ability to manage multiple priorities
• Experience in the event and/or SaaS industry is a plus