Account Supervisor

Job Summary

Managing day-to-day client relationships, the full-time remote Account Supervisor will serve as a strategic liaison between the agency and its clients, coordinating cross-functional teams to deliver high-quality work and drive client success.

Key Responsibilities

• Manage client relationships and communications, ensuring alignment with business objectives and addressing critical issues
• Support account planning and strategy, identifying growth opportunities and collaborating with teams to execute digital strategies
• Oversee project management, including scope development, deliverables, and performance reporting to ensure projects meet client expectations

Required Qualifications

• 6 years of account management or client service experience in an advertising, marketing, or digital agency environment
• Proven success managing large-scale integrated digital programs and multiple initiatives simultaneously
• Strong digital marketing experience with knowledge of analytics and CRM platforms like Adobe Analytics and Salesforce
• Experience with B2B and/or B2C marketing, along with a strong understanding of project scope, budgets, and timelines
• Demonstrated ability to build trusted client relationships and effectively manage expectations