Accounts Receivable Specialist

Job Summary

Serving as the primary point of contact, the remote Accounts Receivable Customer Service Specialist will manage inquiries via phone, fax, or email, resolve customer issues related to accounts, and collaborate with internal departments to ensure high standards of service.

Key responsibilities:

• Respond promptly to incoming inquiries from a diverse client base
• Resolve customer issues related to adjustments, reconciliations, and disputes on past-due accounts
• Collaborate with internal departments to address and resolve customer concerns

Required qualifications:

• High school diploma or GED required
• Minimum of 2 years of experience in customer service or accounts receivable
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Ability to work independently in a remote environment
• Willingness to provide after-hours or weekend support as needed