Accounts Receivable Specialist

Job Summary

Serving as the primary point of contact for patient billing inquiries, the full-time Accounts Receivable Specialist will manage self-pay accounts receivable activities, answer incoming billing calls, and resolve patient account concerns while working remotely within a 90-mile radius of Chattanooga, TN.

Key responsibilities

• Handle incoming billing inquiries and resolve patient account concerns
• Collect payments, establish payment plans, and actively manage self-pay accounts to reduce outstanding receivables
• Promote excellent customer service while supporting the organization's revenue cycle and financial goals

Required qualifications

• Previous experience in a medical phone queue environment preferred
• Strong communication skills for effective patient interaction
• Ability to uphold and promote the company's Culture of Excellence framework
• Focus on patient care, professionalism, and integrity
• Must reside within a 90-mile radius of Chattanooga, TN