Administration Specialist

Job Summary

Supporting various administrative processes in a fully remote capacity, the Administration Specialist will manage data imports, elections processing, and account updates while ensuring accuracy and excellent customer service for both clients and internal teams.

Key responsibilities

• Process import files related to eligibility, deductions, and open enrollment, ensuring accuracy and completeness
• Manually enter elections and maintain account information while responding to client inquiries in a timely manner
• Collaborate with internal teams to accomplish daily goals and assist with departmental projects as needed

Required qualifications

• Above average Excel skills, particularly in data manipulation
• High attention to detail with the ability to maintain accuracy across high-volume tasks
• Independent, self-motivated work style with strong organizational abilities
• Strong customer service skills and professional communication abilities