Administrative Assistant for Complaints
Job Summary
Detail-oriented and driven, the full-time remote Complaints Administrative Assistant will handle complaints, process claims, and generate reports while analyzing data to keep the department updated.
Key responsibilities
- Manage incoming and outgoing complaints, incidents, and issues
- Process claims and review contracts and documents
- Conduct outbound calls to debtors to discuss findings from claim reviews
Required qualifications
- High School Diploma or equivalent
- 2+ years of experience in an administrative role
- Experience in the collateral repossession, insurance claims, or related industries
- Proficiency in Microsoft Excel and Word (Intermediate to Advanced)
- Legal authorization to work in the U.S. indefinitely
Complete Job Description
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