Administrative Assistant - Franchise Operations

Job Summary

Supporting the Franchise Operations team, the fully remote Administrative Assistant - Franchise Operations will manage franchisee onboarding, training coordination, and provide administrative support for corporate recruiting tasks.

Key responsibilities

• Manage franchisee onboarding documentation and coordinate training logistics
• Provide administrative support for corporate recruiting, including scheduling and candidate communication
• Maintain accurate records in SAP and assist with general administrative duties as needed

Required qualifications

• Minimum of 1 year of experience in an administrative, office support, customer service, or recruiting role
• Strong proficiency in Microsoft Excel for data management and reporting
• Ability to work independently and manage shifting priorities in a fast-paced environment
• Comfortable communicating with franchisees and internal team members in a multicultural setting
• Organized and proactive with strong follow-up skills