Administrative Support Representative

Job Summary

Acting as a liaison between departments, the part-time Administrative Support Representative will manage the processing of Medical Necessity Review Forms, conduct state-required calls, and ensure documentation compliance while working remotely.

Key responsibilities

• Research turnaround times and manage the prioritization of Medical Necessity Review Forms
• Conduct state-required calls to providers and members, documenting all communications accurately
• Prepare and deliver Medical Necessity Review Forms and reports to the Clinical Quality Evaluation department

Required qualifications

• High School Diploma or GED Certificate required
• 2 years of data entry experience with a working knowledge of computers, including word processing and spreadsheets
• Internal data entry experience at the company preferred
• Proficiency in Microsoft Word and Excel; experience with Microsoft Access is highly desirable