Admissions Coordinator

Job Summary

To support a growing behavioral healthcare organization, the part-time hourly Admissions Coordinator will engage with prospective clients and referral partners, manage high-volume admissions processes, and educate individuals about PHP and IOP programs while working remotely within the MST time zone.

Key responsibilities

• Serve as the primary point of contact for prospective clients and referral providers, guiding them through the admissions process
• Conduct structured initial screenings, gather relevant information, and educate clients about program options while recognizing potential risks and escalating as needed
• Manage inbound and outbound referrals, ensuring timely movement through the admissions pipeline and maintaining clear communication about next steps

Required qualifications

• Bachelor's degree in health, human services, psychology, or a related field
• 2-3+ years of experience in a high-volume healthcare, behavioral health, or admissions environment
• Working knowledge of insurance coverage and the ability to verify eligibility and benefits
• Experience interacting with individuals in emotionally sensitive or high-pressure situations
• Strong organizational skills with the ability to manage multiple active cases and competing priorities