Advertising Client Partner
Job Summary
To support a growing client base, the full-time Client Partner in Advertising will onboard new customers, build relationships, and drive product adoption while working remotely.
Key responsibilities
- Onboard new customers and provide ongoing support to ensure successful engagement and renewals
- Collaborate cross-functionally with sales, product, and engineering teams to enhance customer outcomes and address technical issues
- Leverage data analytics to inform onboarding strategies and represent the voice of the customer in product development
Required qualifications
- Bachelor's degree in Business, Marketing, Computer Science, or a related field
- 5+ years of customer success experience in an agency/media planning setting, particularly in the Pharma sector
- Experience in ad-tech and proficiency with SQL or other data analytics tools
- Deep expertise in onboarding and relationship management within a B2B environment
- Demonstrated ability to work collaboratively across sales, marketing, and product teams
Complete Job Description
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