Agency Operations Manager
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Job Summary
To support a growing marketing agency, the part-time to full-time Agency Operations Manager will manage operational processes, build AI-driven workflows, and oversee client and team onboarding in a remote environment.
Key responsibilities
- Turn defined processes into working systems, including ClickUp structures, templates, and SOPs
- Build and run AI-driven workflows for reporting, QA, and task setup using integrated tools
- Track team capacity and manage the weekly delivery rhythm to ensure timely project execution
Required qualifications
- 4+ years of experience in operations, project management, or delivery at a marketing or digital agency
- Hands-on experience with email and lifecycle marketing inside an ESP like Klaviyo or Braze
- Strong proficiency in using ClickUp for project management
- Demonstrated ability to utilize AI tools in operational processes
- Fluent in written and spoken English, available during US Mountain Time business hours
Complete Job Description
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