AI Account Manager
Job Summary
Owning client relationships and managing complex social media operations, the full-time AI Account Manager will work remotely to connect client priorities with effective workflows, utilizing AI tools to enhance service delivery and improve internal processes.
Key responsibilities
- Build client confidence by managing relationships and ensuring timely communication and updates
- Represent the client's perspective by understanding their goals and maintaining structured knowledge for team use
- Develop better workflows by identifying inefficiencies and implementing proportionate changes to enhance delivery quality
Required qualifications
- Proven experience in owning client relationships and managing complex delivery conversations
- Strong systems mindset with the ability to explain and improve processes
- Hands-on experience using AI tools and agents in a professional context
- Confidence in using workflow tools like Airtable or similar systems
- Commercial judgment with the ability to balance client priorities and team capacity
Complete Job Description
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