Register free for worksheets, guides, and on-demand coaching to support your job search.
AI Automation Strategy Manager
Job Summary
A company is looking for a Sr. AI Automation Strategy Manager.
Key Responsibilities
- Define and execute the product vision, strategy, and roadmap for Support Center transformation initiatives
- Lead cross-functional teams through the full product lifecycle, from ideation to launch and ongoing optimization
- Drive the development and integration of AI and ML-powered solutions to enhance agent experiences and operational efficiency
Required Qualifications
- Bachelor's degree in Business, Computer Science, or related field (MBA a plus)
- 10+ years of experience in product or program management, ideally in customer service or automation
- 2+ years in a customer support or technical support role, preferably in a fast-paced SaaS environment
- Solid knowledge of AI/ML technologies and their application in customer support
- Hands-on experience fine-tuning AI models using Python
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Register free for worksheets, guides, and on-demand coaching to support your job search.
