AI Customer Growth Manager
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Job Summary
Combining commercial experience with hands-on AI proficiency, the full-time remote AI Customer Growth Manager will identify new revenue opportunities, drive measurable account growth, and develop strategic expansion plans for existing customers in the telehealth sector.
Key responsibilities
- Own and execute growth strategies across an assigned portfolio of existing customers, focusing on upselling and account expansion
- Utilize AI tools to analyze customer performance trends and identify potential revenue opportunities
- Build and maintain a pipeline of customer expansion opportunities while tracking performance metrics and refining strategies based on results
Required qualifications
- 5+ years of experience in Customer Growth, Account Management, or SaaS sales with a focus on account expansion
- Hands-on experience using AI tools such as ChatGPT or similar LLMs for research and business strategy
- Proven track record of driving measurable revenue growth within an existing customer portfolio
- Experience managing large or enterprise-sized customer accounts
- Strong analytical skills with the ability to translate customer data into actionable growth strategies
Complete Job Description
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