AI Delivery Operations Lead

Job Summary

Leading the planning and delivery of AI initiatives, the full-time AI Delivery Operations Lead will manage the operating rhythm of the AI Engineering team, oversee pod delivery plans, and ensure successful project execution in a fully remote environment.

Key responsibilities

• Own the day-to-day operating rhythm of AI Engineering, including managing meetings and ensuring visibility of priorities and decisions
• Lead delivery of assigned pod initiatives from intake to production, building integrated plans with clear scope and success measures
• Track AI Engineering's OKRs and manage action items from weekly AI intake meetings to ensure accountability and progress

Required qualifications

• 7+ years of experience in program, project, technology delivery, or operations management in a complex environment
• Bachelor's degree in business, information systems, computer science, or a related field, or equivalent experience
• Working knowledge of AI applications, including large language models and software delivery methods like Agile
• Experience moving software, data, or AI products from pilot to supported production
• Proficiency with work-management tools such as Azure DevOps or Jira