AI-Enabled Products Delivery Lead

Job Summary

Owning the end-to-end delivery of AI-enabled products, the full-time Delivery Lead will manage client implementations, oversee operational reliability, and drive continuous improvement while working remotely from Tunisia.

Key responsibilities

• Lead the configuration, onboarding, testing, rollout, and daily operation of client-facing products and AI-enabled services
• Transform ambiguous requests into actionable plans, coordinating with team members to ensure timely delivery and resolution of issues
• Maintain client confidence by providing clear communication on progress and leveraging insights from delivery to inform product and engineering requirements

Required qualifications

• 4+ years of experience in implementation, product operations, technical account management, or client delivery with a proven track record of achieving outcomes from ambiguity
• Strong decision-making skills with the ability to analyze incomplete information and adapt plans based on changing facts
• Technical understanding of APIs, SDKs, integrations, and data configurations
• Practical fluency in AI workflows, including production behavior and failure modes
• Experience in directing team members and differentiating between activity and results