AI Implementation Lead

Job Summary

Owning the product rollout for a major sports client, the full-time AI Implementation Lead will manage client integrations, build AI-powered automations, and ensure reliable service delivery while working remotely from anywhere in Tunisia.

Key responsibilities

• Take client products from brief to live, including configuration, onboarding, testing, and ongoing management
• Build and maintain AI-powered tools and workflows to enhance product delivery and reliability
• Communicate progress and constraints clearly to clients while collaborating directly with engineering teams to address issues

Required qualifications

• Experience building AI-driven tools or automations that are actively used in a client-facing environment
• Proven track record of managing a product or integration from inception to launch and beyond
• Technical background in support, integrations, QA, or development, with a focus on client outcomes
• Familiarity with APIs, SDKs, and product configuration without needing to be an engineer
• Experience in fast-paced environments such as startups or scale-ups where processes are still being developed