AI Researcher

Job Summary

To support the development of an innovative AI voice agent for drive-thru operations, the full-time AI Researcher will improve speech understanding models, evaluate conversational quality, and collaborate with applied AI teams to implement research findings in a remote work environment.

Key responsibilities

• Enhance models for understanding natural speech and intent recognition in real-time order processing
• Conduct ongoing research on speech accuracy and develop data modeling for rare scenarios
• Establish benchmarking practices to ensure measurable improvements in conversation quality and audio processing

Required qualifications

• Strong applied ML/research background with experience transitioning models from experiment to production
• Experience in speech/audio machine learning
• Proficiency in Python and training ML models from scratch
• Experience in designing rigorous evaluation methodologies and dataset curation
• Ability to define measurable research questions from ambiguous quality problems