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AI Solutions Architect Manager

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Location: Remote
Compensation: Salary
Reviewed: Tue, Oct 27, 2026
This job expires in: 30 days

Job Summary

Leading a team of senior AI architects, the full-time Sr. Manager, AI Solutions Architect, Customer Success will be responsible for driving production-ready AI solutions that enhance customer experience and operational performance, while collaborating across multiple organizational functions in a remote environment.

Key Responsibilities
  • Lead, develop, and retain a team of Principal and senior AI Solutions Architects for strategic AI engagements
  • Own the health and outcomes of the team's customer engagement portfolio, ensuring focus on measurable value and production readiness
  • Provide technical leadership and coaching in areas including cloud architecture, AI technologies, and enterprise integrations
Required Qualifications
  • 10+ years of experience in enterprise technology, customer experience, or related fields
  • Proven experience leading and developing senior technical professionals
  • Strong technical background in designing complex enterprise solutions across AI, cloud, and automation
  • Experience managing customer-facing technical programs with multiple stakeholders
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline

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