AJO Technical Account Manager
Job Summary
To support large enterprise customers in implementing and scaling Adobe Experience Cloud solutions, the full-time AJO Technical Account Manager will provide hands-on technical leadership for AJO implementations, manage customer relationships, and troubleshoot complex technical issues in a remote work environment.
Key Responsibilities
- Serve as a central technical point of contact among customers, implementation partners, and Adobe teams
- Provide technical leadership for AJO implementations, migrations, and integrations
- Troubleshoot complex technical issues using logs, diagnostics, and API interactions
Required Qualifications
- Hands-on Adobe Journey Optimizer implementation experience is required
- At least seven years of experience in technical consulting, implementation, or a related technical role
- Strong understanding of REST APIs, JSON, and enterprise integration patterns
- Experience working with engineering teams on implementation or production issues
- Ability to communicate technical findings to both engineers and business stakeholders
Complete Job Description
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