Ambulatory Scheduler

Job Summary

Overseeing ambulatory scheduling staff, the full-time Ld Scheduler will manage patient appointment scheduling, ensure high levels of customer satisfaction, and facilitate training while working remotely during standard business hours.

Key responsibilities

• Oversees assigned outpatient and procedure schedulers to enhance patient and family satisfaction
• Handles scheduling calls, manages appointment scheduling, and resolves discrepancies in scheduling
• Develops training materials and participates in educational programs to maintain scheduling proficiency

Required qualifications

• Experience in healthcare scheduling or administrative support
• Proficiency in scheduling systems and software
• Knowledge of insurance billing processes
• Ability to collaborate with management and staff effectively
• Commitment to ongoing education and training in scheduling practices