Application Analyst
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Job Summary
Serving as a resident expert on enterprise applications, the full-time Application Analyst will work closely with Accounting, Finance, HR, and Legal teams to understand their business needs and enhance application functionality, with the flexibility to work remotely or in various office locations.
Key responsibilities
- Understand and analyze business and technical processes by collaborating with stakeholders and subject matter experts
- Maintain, troubleshoot, and remediate applications while providing Tier 3 support for enterprise systems
- Evaluate existing systems and propose technical solutions to improve functions and solve problems
Required qualifications
- Bachelor's Degree in Information Technology, Computer Science, Engineering, Accounting, Finance, or relevant experience
- 2+ years of experience in applications analysis, system integration, or software support
- Prior experience in a legal or professional services environment is preferred
- Strong experience with IT services and general Windows stack environment, including Microsoft Entra ID
- Experience with administration of SaaS solutions and IT customer support systems, such as ServiceNow
Complete Job Description
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