Application Production Support Manager
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Job Summary
Managing the support and performance of business-critical applications, the full-time remote Application Production Support Manager will lead application support staff, oversee incident resolution, and drive continuous improvement initiatives.
Key responsibilities:
- Lead application production support operations to ensure stability, availability, and performance
- Manage and develop application support staff while overseeing production incident resolution
- Partner with stakeholders to support operational effectiveness and ensure compliance with regulatory requirements
Required qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field required
- Seven years of information technology experience required
- Three years of leadership experience preferred
- Experience supporting enterprise applications and production environments required
- ITIL Foundation or comparable IT service management certification preferred
Complete Job Description
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