Application Support Technician
Location: Remote
Compensation: Salary
Reviewed: Tue, Oct 20, 2026
This job expires in: 30 days
Job Summary
Providing responsive support for business applications and Microsoft 365, the full-time Application Support Technician will manage service requests, troubleshoot user issues, and assist with employee onboarding in a remote environment.
Key responsibilities:
- Provide Tier 1-2 support for business applications, devices, and remote-access tools
- Troubleshoot Microsoft 365 services and assist with account access and security settings
- Own service desk requests from initial contact through resolution while maintaining clear communication with users
Required qualifications:
- Associate's or bachelor's degree in information technology or equivalent practical experience
- CompTIA A+, Network+, Microsoft 365 Fundamentals, or similar certifications preferred
- Two to three years of experience in help desk, desktop support, application support, or end-user support
- Practical experience supporting Microsoft 365, Windows devices, and common business applications
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