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Application Support Technician

Location: Remote
Compensation: Salary
Reviewed: Tue, Oct 20, 2026
This job expires in: 30 days

Job Summary

Providing responsive support for business applications and Microsoft 365, the full-time Application Support Technician will manage service requests, troubleshoot user issues, and assist with employee onboarding in a remote environment.

Key responsibilities:
  • Provide Tier 1-2 support for business applications, devices, and remote-access tools
  • Troubleshoot Microsoft 365 services and assist with account access and security settings
  • Own service desk requests from initial contact through resolution while maintaining clear communication with users
Required qualifications:
  • Associate's or bachelor's degree in information technology or equivalent practical experience
  • CompTIA A+, Network+, Microsoft 365 Fundamentals, or similar certifications preferred
  • Two to three years of experience in help desk, desktop support, application support, or end-user support
  • Practical experience supporting Microsoft 365, Windows devices, and common business applications

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