Applications Administrator
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Job Summary
Managing the ServiceNow platform, the full-time Applications Administrator will administer and maintain the system, coordinate testing and quality assurance activities, and support platform enhancements while working remotely.
Key responsibilities
- Administer and maintain the ServiceNow platform, including user roles and permissions
- Coordinate User Acceptance Testing (UAT) and develop testing standards and documentation
- Manage Knowledge Base governance, ensuring content accuracy and compliance
Required qualifications
- Experience administering enterprise applications or service management platforms
- Understanding of IT Service Management (ITSM) principles and practices
- Experience with documentation, reporting, and process improvement
- Ability to obtain and maintain a U.S. government security clearance
- Strong analytical and organizational skills
Complete Job Description
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