AR Follow Up Specialist

Job Summary

Following up on aged, unresolved claims, the full-time AR Follow Up Specialist will work remotely from Monday to Friday, managing insurance carrier communications and researching claim issues to ensure timely payments.

Key responsibilities

• Follow up on unresolved claims and check claim status using phone calls and insurance websites
• Identify reasons for non-payment and take appropriate actions to resolve issues
• Assist with patient balances as assigned and complete other related duties as necessary

Required qualifications

• 2+ years of A/R follow up (Insurance Collections) experience is required
• Medical billing experience is helpful; hospital claims experience preferred
• Prior office experience with a focus on problem solving and research
• Ability to summarize important details concisely in account notes
• Prior computer experience is required