Arizona Licensed Customer Service Rep
Job Summary
Passionate about helping others, the full-time Arizona Licensed Customer Service Representative will assist clients with classic auto insurance inquiries, manage a high volume of calls, and enhance customer experiences while working remotely.
Key responsibilities:
- Manage 40-100 customer calls daily, addressing inquiries and concerns related to auto insurance
- Promote and sell membership benefits while ensuring customer satisfaction and adherence to program metrics
- Document interactions and follow on-call procedures within a structured work environment
Required qualifications:
- 6+ months of call center experience
- 1+ year of sales experience
- 1+ year of customer service experience
- High school diploma or GED
- Knowledge of cars or a willingness to learn about them
Complete Job Description
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