Arizona Licensed Customer Service Rep
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Job Summary
To support patient billing inquiries, the part-time Arizona Licensed Customer Service Rep will manage high call volumes, assist with billing and payment issues, and facilitate collections while working remotely.
Key responsibilities
- Respond to incoming calls to assist patients and resolve billing, payment, and accounting issues
- Process payments, adjustments, claims, and financial applications accurately and timely
- Reconcile account balances and pursue payments while collaborating with internal and external stakeholders
Required qualifications
- High school diploma/GED or equivalent working knowledge
- Minimum of 1 year experience in Customer Service and/or Call Center
- Minimum of 1 year experience in Healthcare Finance, Revenue Cycle, or Patient Financial Services
- Strong knowledge of insurance plans, including deductibles and co-insurances
- Proficiency in common office software, including word processing and spreadsheets
Complete Job Description
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