Arizona Licensed Financial Aid Officer

Job Summary

Providing vital support in a fully remote environment, the Arizona Licensed Financial Aid Officer will manage the processing of federal, state, and other types of financial aid for students, ensuring compliance with regulations and delivering high-quality customer service.

Key responsibilities

• Analyze, research, and process various types of financial aid, ensuring compliance with applicable regulations and internal policies
• Identify and resolve issues that impede the processing of student funds, collaborating with colleagues as necessary
• Assist in maintaining service levels and coverage for the assigned financial aid function

Required qualifications

• High School Diploma or GED required; Bachelor's degree preferred
• Working knowledge of student financial aid processing and Title IV regulations
• Previous customer service or processing center experience
• Strong computer skills and ability to learn proprietary software applications
• Flexibility to adapt to changes in regulations, policies, and procedures