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Arizona Licensed Intake Specialist

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Location: Remote
Compensation: Hourly
Reviewed: Fri, Nov 06, 2026
This job expires in: 27 days

Job Summary

Empathetic and detail-oriented, the part-time Remote Intake Specialist will serve as the initial point of contact for individuals reaching out to law firms, conducting structured intake interviews, qualifying client inquiries, and ensuring accurate data entry from a remote location in Arizona.

Key Responsibilities:
  • Warmly answer incoming calls, live chats, and web inquiries on behalf of partner law firms
  • Conduct structured legal intake interviews to gather key case details and assess client needs
  • Log call notes and complete digital intake questionnaires with high accuracy across multiple software platforms
Required Qualifications:
  • Must reside in Arizona (excluding Flagstaff)
  • Ability to work part-time shifts, including at least one weekend day and assigned holidays
  • Prior experience in customer service, call centers, client onboarding, sales, or hospitality
  • Strong computer literacy with a minimum typing speed of 35 WPM
  • Bilingual fluency in Spanish and English is highly desired

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