Arizona Licensed Intake Supervisor

Job Summary

Overseeing the Front End Intake team, the full-time Arizona Licensed Intake Supervisor will manage at least 6 Intake Coordinators, process Acute/Biologic referrals, conduct chart audits, and provide ongoing support in a remote environment.

Key responsibilities:

• Supervise and motivate the Intake team while maintaining high operational standards
• Respond to inquiries regarding Benefit Verifications and Authorizations from providers and escalation departments
• Lead by example to foster a positive and professional team atmosphere

Required qualifications:

• High School Diploma or GED
• 3+ years of customer service experience
• 3+ years of Benefits Verification experience
• 2+ years of team lead or training experience
• 2+ years of experience managing remote teams