Arizona Licensed Phone Verification Agent
Job Summary
Supporting U-Haul's TruckShare 24/7 program, the part-time Arizona Licensed Phone Verification Agent will manage inbound and outbound calls, verify customer identities and rental eligibility, and assist with customer interactions remotely in a high-volume environment.
Key responsibilities
- Review customer information and verification documents
- Handle inbound and outbound customer calls while documenting interactions
- Support customers through phone, chat, and online verification tools
Required qualifications
- 1+ year of customer service experience, preferably in a high-volume phone environment
- Strong multitasking abilities and comfort navigating multiple systems
- Reliable attendance and punctuality
- Ability to manage stress and maintain performance standards
- Strong attention to detail and decision-making skills
Complete Job Description
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