ASE Certified Service Advisor

Job Summary

Managing maintenance repairs remotely, the full-time ASE Certified Service Advisor II will negotiate with vendors, authorize repairs, and ensure compliance with client parameters while providing consultative recommendations.

Key responsibilities

• Authorize mechanical repairs and negotiate costs with vendors while adhering to client parameters
• Handle communications with drivers, vendors, and fleet managers, creating purchase orders for maintenance and repairs
• Document transactions and follow up on vehicle repairs and pending transactions to ensure timely resolutions

Required qualifications

• ASE C1 certification and one of the following A4, A5, A6, or A7 within the first 12 months
• One to two years of automotive experience or equivalent technical education
• High school diploma or equivalent required; some college preferred
• Technical knowledge of automotive repair and maintenance for light and medium-duty vehicles
• Familiarity with industry labor guides, such as Mitchell's Pro Demand