Assistant Director of Student Operations
Job Summary
Providing strategic leadership for the student lifecycle, the full-time remote Assistant Director of Student Operations will oversee operational functions, lead process and technology transformation initiatives, and enhance the student experience through scalable solutions.
Key responsibilities
- Serve as the subject matter expert on the student lifecycle and lead the design and continuous improvement of the student experience
- Direct student operations initiatives and establish operational standards that support student success
- Partner with executive leadership and IT teams to define and prioritize strategic enhancements for operational effectiveness
Required qualifications
- Master's degree in Higher Education, Business Administration, Organizational Leadership, Information Systems, Operations Management, or a related field
- 10+ years of progressive leadership experience in higher education, focusing on operational and technology functions
- 5+ years of experience leading teams and managing people leaders
- Significant experience with Microsoft CRM, Anthology, Canvas, or similar enterprise platforms
- Proven experience leading enterprise-wide operational and technology transformation initiatives
Complete Job Description
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