Associate Account Manager
Job Summary
Proactively managing customer accounts, the full-time remote Associate Account Manager will develop relationships, ensure customer satisfaction, and drive revenue expansion through effective utilization of the xMatters suite of products.
Key responsibilities
- Cultivate and maintain ongoing customer relationships by assessing needs and managing expectations
- Identify expansion opportunities and collaborate with the sales team to close additional product or service sales
- Conduct regular success reviews with customers to maximize product value and address any issues
Required qualifications
- BS or BA in a relevant field or applicable experience
- 1-3 years of successful sales, account management, or relevant experience
- Proven track record of meeting and exceeding sales quotas
- Strong presentation, organizational, and planning skills
- Ability to work independently in a fast-paced, results-oriented environment
Complete Job Description
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