Associate Analyst, Payor Compliance
Job Summary
Supporting the distribution services of a leading company, the full-time Associate Analyst, Payor Compliance will manage daily customer support operations, resolve complex inquiries, and ensure audit-ready documentation while working remotely.
Key responsibilities:
- Deliver daily customer support operations and remove blockers to meet service levels and quality standards
- Resolve complex customer inquiries and escalate issues with documented findings as necessary
- Prepare and maintain accurate audit-ready records and implement safeguards to prevent discrepancies
Required qualifications:
- Bachelor's degree in business administration or a related field, or equivalent experience
- 1-2 years of experience in customer support, technical support, or service operations
- Certification in IT service management or customer support preferred
Complete Job Description
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